Role Description
Responsibilities and expectations
Requirements:
Male candidates with minimum 2 years of relevant experience. preferably in hospitality or similar service industry. Good communication and interpersonal skills, professional appearance, customer-handling ability, and strong organizational skills.
Responsibilities:
Manage front office operations, welcome and assist guests, handle calls and enquiries, manage check-ins and check-outs, coordinate reservations and bookings, handle customer requests and complaints, maintain front office records, coordinate with other departments, supervise front office activities, and ensure smooth day-to-day operations.