Role Description
Responsibilities and expectations
Requirements:
Minimum 2 years of experience in front office or room division operations. Candidates should have strong communication and leadership skills with good knowledge of hotel operations and guest handling.
Responsibilities:
Manage daily front office and room division activities, supervise staff, handle guest check-ins and check-outs, resolve guest concerns, coordinate with housekeeping and other departments, monitor room availability, maintain service standards, and ensure smooth day-to-day operations.