C/
BJ-CUS-FU-0617 Customer Service & Support Full Time

CRM / Tele Caller

Kozhikode Posted 2 weeks ago 1-2 Yrs
Role Description

Responsibilities and expectations

Requirements:

Female candidates with 1+ year of experience. Experience in the builders / real estate industry is mandatory. Good communication and customer-handling skills, strong follow-up ability, basic CRM knowledge, and a target-oriented approach.

Responsibilities:

Handle customer calls and enquiries, follow up with leads and existing customers, update CRM records, coordinate with sales and project teams, provide project-related information, schedule customer meetings and site visits, maintain customer relationships, track follow-ups, and support the sales team in lead conversion.

Required Skills

What helps you succeed

CRM Management Telecalling customer handling Lead Follow-up communication Sales Coordination customer relationship management