Role Description
Responsibilities and expectations
Requirements:
Minimum 6 months to 1 year of experience in telecalling, customer service, sales, or a related field. Good communication and interpersonal skills with the ability to handle customers professionally.
Responsibilities:
Make and receive customer calls, handle enquiries, explain products or services, follow up with leads and customers, maintain call records, address basic customer queries, coordinate with the concerned team, and support sales and customer service activities.