Role Description
Responsibilities and expectations
Requirements:
Male and female candidates can apply. Freshers are welcome. Bachelor's degree is required. Good communication and customer-handling skills,basic knowledge of social media platforms, and willingness to work in day and night shifts.
Responsibilities:
Handle customer enquiries through social media platforms, respond to message promptly, provide product or service information, follow-up with customers, assist in converting enquiries into sales, maintain customer records, coordinate with the concerned team, and ensure good customer services.